In the event of a dispute, consumers may resort to the following Alternative Dispute Resolution entity for consumer disputes:
Algarve
CIMAAL (Algarve Centre for Information, Mediation and Arbitration of Consumer Disputes)
www.consumidoronline.pt
Avª. 5 de Outubro, nº. 55, R/C Dtº.
8000-075 Faro, Portugal
Telephone: 289 823 135 (Call to national landline)
Email: info@consumoalgarve.pt
Other Regions
Porto
CICAP (Porto Consumer Information and Arbitration Centre)
www.cicap.pt
Centre
CACRC (Coimbra Conflict Arbitration Centre)
www.centrodearbitragemdecoimbra.com
Lisbon
CACCL (Lisbon Consumer Conflict Arbitration Centre)
www.centroarbitragemlisboa.pt
Alentejo
CNIACC (National Centre for Consumer Conflict Information and Arbitration)
www.cniacc.pt/pt
Madeira
CACCRAM (Madeira Autonomous Region Consumer Conflict Arbitration Centre)
www.madeira.gov.pt/cacc/
For further information, please visit the Consumer Portal: www.consumidor.pt
Important Notice: The only legally valid version of our Alternative Dispute Resolution for Consumer Disputes is the Portuguese version. This English translation is provided for convenience only and shall not be relied upon for legal purposes.
